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Central Service Leadership Manual
Sterile Processing leaders hold incredibly demanding positions within their healthcare facilities. They have very important and widely diverse responsibilities including:

- Staff recruitment, hiring, training and professional development
- Management of numerous resources required for planning and for day-to-day operations
- Compliance with regulations, standards and guidelines
- Customer service and interactions with stakeholders
The first section of the Central Service Leadership Manual, Third Edition, addresses those skills by providing a comprehensive discussion of leadership.
Sterile Processing leaders must also be technical specialists with a broad understanding of sterile processing science. The decisions they make and the processes they develop can literally result in life or death patient outcomes as well as staff safety issues.

The second section of the manual examines technical knowledge for Sterile Processing leaders and includes information on:
- Safety and disaster preparedness
- Construction projects
- Work areas and workflow
- Instrument and information system management
- Soiled item processing systems
- Clean item assembly systems
- High-temperature and low-temperature sterilization
- Sterile storage and distribution systems
- Purchasing and inventory management systems
Today’s SP leaders require a foundation of management and business information to address their non-technical responsibilities and they must also have the knowledge to manage highly technical processes and address commonly asked questions about them. The completely revised Central Service Leadership Manual, Third Edition, will be an asset for every SP leader and department.
Central Service Leadership Boxed Course

Boxed set contains: one textbook and one workbook. The workbook includes chapter by chapter progress quizzes, as well as a final exam. The boxed course (with a textbook and workbook) is the key preparation tool for those studying to become a Certified Healthcare Leader (CHL). Please note: textbook and workbook can be sold separately, however, cost savings are received when purchased as a boxed course. Both the 2nd and 3rd edition of the Central Service Leadership Manual can be used as a reference for the Certified Healthcare Leader (CHL) exam . The 2nd edition version is no longer available for sale.
Ordering Central Service Leadership Course Materials
All orders require one business day for processing. Orders will not be shipped the same day received, and next day air orders will be sent out the following business day (weekends and holidays not included).
Member Rate | Non-Member Rate | |
Boxed Course | $150 | $180 |
Textbook Only | $110 | $135 |
Workbook Only | $65 | $75 |
Iahcsmm Central Service Technical Manual Seventh Edition Final Exam Answers
For more information and publication items, visit the IAHCSMM Store.
